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How to update your web tools?

The Ex2 web host offers you a wide range of web tools to allow you to create your website very easily and very quickly. However, these tools can act as a gateway for malicious users if they are not regularly updated. Updating your website regularly is indeed the best way to protect yourself from the majority of malware attacks and infections.

So when you need to update any of the software you have used, you will automatically receive an email notifying you of the availability of an update. It is therefore important that you record any change of email address, so that you can be sure that you receive all system emails, renewal reminders and update emails that will be sent to you.

On the other hand, the Ex2 system gives you the possibility of choosing a different email address for information concerning your subscription (s) and update information for Softaculous scripts.

How to update your email address?

To register a new email address at the cPanel level you must follow the following instructions:

Log into your Ex2 dashboard by clicking this link: <>.

Choose the domain name that you want to back up the MySQL database.

Click on "Connect to cPanel" located on the right in the Actions section.

Then choose the "Preferences" section then "Contact information" to register your email address.

You can therefore enter your new email address then click on "Save" to save the settings.

To register a new email address at the Softaculous management level, you must follow the following instructions:

Choose the "Software" section then click on Softaculous.

Then choose "Email settings" to change your email address.

You will finally be able to save your new e-mail address, then you will have to click on the "Edit email settings" button to save your changes.

If you want to update your plugins and scripts, you will need to follow this procedure:

Go to the "Software" section and click on "Softaculous".
The system will notify you with an automatic message if any of your scripts or software needs updating. You will then just have to click on the message to update your script.
The system will then automatically direct you to the page that displays the scripts that require updating. You will then need to click on the circular arrow icon to the right of the version number which will allow you to update your script or software.
Then click on the "Update" button to start the procedure.

IMPORTANT: For maximum security, we remind you that it is important to regularly back up all the files used by your website.

Updated on: 13/02/2023

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