How to create an SRV Record
SRV (Service) records are a type of DNS record used to define the location (hostname and port) of specific services on your domain. These records are commonly required for Microsoft 365, Skype for Business, VoIP, Minecraft servers, and other applications that need to connect to a specific service running on your domain.
Setting up SRV records correctly ensures your services can locate and connect to the proper server automatically.
Step 1: Access the DNS Management Interface
- Log in to your Client Area.
- Navigate to My Domains.
- Locate the domain name you wish to manage.
- Click on the three dots (⋮) next to the domain and select Manage Domain.

- On the Domain Overview page, click **DNS Management **from the available options..

You will be redirected to the DNS Zone Editor interface, where you can view and modify DNS records for your domain.
Step 2: Add a DNS Record
- To create a new record, click Add row.

- Enter the required details in the appropriate fields
Name: Enter the service name and protocol (e.g., _sip._tcp or _minecraft._udp).
Type: Choose SRV from the dropdown menu.
Priority: Enter the priority number — lower numbers indicate higher priority.
Weight: Enter the weight value to define load balancing between multiple records (use 0 if not applicable).
Port: Enter the port number used by the service (e.g., 5060 for SIP, 25565 for Minecraft).
Target / Value: Enter the hostname of the server providing the service (e.g., sip.example.com or mc.example.com).
Weight, port and Value should be added in the value field in the format:
weight port value
Example: 0 5060 sip.example.com
TTL (Time to Live): If you have a preferred TTL value, enter it. The system requires a TTL between 60 and 2,419,200 seconds
Note: Be sure to enter the complete subdomain name in the Name field when adding DNS records.
Example: _sip._tcp.example.com, not just _sip._tcp.

- Click Save Changes to apply the new SRV record.
Step 3: Verify the DNS Propagation
Once saved, DNS propagation will begin. It may take up to 24 hours for your new SRV record to take effect globally.
You can check the propagation status using tools such as:
Updated on: 12/11/2025
Thank you!
