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How to add a user to a cPanel team?

cPanel recently added a feature to its control panel, to allow a team to work on the same control panel. This new tool is available in the Preferences section of your cPanel interface.

Note: By default, the maximum number of users in the same team is seven. Only a user with root access can adjust this value, and only to a lower number.

Steps to add a user to a cPanel team



Log in to your cPanel account.

In the Settings section, click the Manage Team icon.



In the cPanel team management window, click the Create Team User button on the right side of the screen.



Enter the new team member’s username in the user name field. The username always precedes the primary domain of the cPanel account (for example, user@example.com).

In the Password section, select “The user will set the account password to send the team user an email setting their password. You can also choose to set the user’s password to the new team member’s password.

If desired, you can click the Generate button to order the system to create a secure password for you. The system will then display the password it generated for you. You can also click the + (Plus) icon to select the password complexity settings. The system uses these settings when generating a new password.

Enter the team user’s email address in the Contact Email text box.

Select the desired options from the Roles menu to assign roles to a team user. If you do not assign roles to a team user, they will only be able to change their personal account preferences. Roles are a set of privileges, features, files or tasks that a team user can use.



RoleRole Description
AdministratorThis role allows a team user to access high-level tools and edit files in the team owner’s cPanel account. It includes all privileges related to each of the other roles.
DatabaseThis role allows a team user to access tools and edit database management files for the team owner’s cPanel account, such as MySQL Manager.
EmailThis role allows a team user to access tools and edit email administration files for the team owner’s cPanel account, such as email routing and mailing lists.
WebThis role allows a team user to access tools and edit files related to website features, such as Wordpress Toolkit and bandwidth.


Read the Terms of Use and check the box to confirm that you have read and understood the safety risk warning.

In the Notes text box, enter all team user notes. The text box can contain up to 100 characters. This text box is optional.

In the Security Settings section, you can set an expiry date for the new team user. The expiration parameter suspends the account on the date specified in the future. If you want to set an expiry date, select a date from the Expires On menu. In the text box you can enter a reason for expiration. The text box can contain up to 100 characters. This text box is optional.

Click the Create button to create the new team user, then you can return to the team management interface. The system will send an activation email to the new team user.

Updated on: 14/07/2023

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