> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ex2.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to fix an error 500?

# Here is what to do if your site shows an error 500

If your site is online but [displays an error](https://help.ex2.com/en/article/what-is-an-error-page-cqw6up/?bust=1676305232362) 500, it is because your site probably uses all the resources allocated to your plan and/or one of your scripts is incorrectly configured.

In this case, contact our support to get help at that level.