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# How to create MX record

**MX** (Mail Exchange) records are essential DNS entries that route your domain’s email to the correct mail server. Setting up [MX records](https://help.ex2.com/en/article/what-is-an-mx-record-1nkj8i7/?bust=1783450361175) ensures that your domain’s emails are delivered to the right destination — to the correct email service you are using, like Google Workspace or Microsoft 365.


**Step 1: Access the DNS Management Interface**

1. Log in to your [Client Area](https://www.ex2.com/clients/).

2. Navigate to My Domains.

3. Locate the domain name you wish to manage.

4. Click on the three dots (⋮) next to the domain and select Manage Domain.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/image_15osz1i.png)


5. On the **Domain Overview** page, click **DNS Management **from the available options..

![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/image_7ap4t5.png)





 You will be redirected to the DNS Zone Editor interface, where you can view and modify DNS records for your domain.


**Step 2: Add a DNS Record**

1. To create a new record, click **Add row**.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/image_18asunu.png)








2. Enter the required details in the appropriate fields

Name / Host: enter the domain name(example.com)

Type: Select MX from the dropdown menu.

Value / Destination: Enter the mail server hostname provided by your email service provider (e.g., mail.yourdomain.com or ASPMX.L.GOOGLE.COM).

TTL: If you have a preferred TTL value, enter it. The system requires a TTL between 60 and 2,419,200 seconds.

Priority: Enter the priority number. Lower numbers indicate higher priority.



![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/screenshot-from-2025-11-13-00-_1oiqhxp.png)



3. Save the changes




**Step 3: Verify the DNS Propagation**

Once saved, DNS propagation will begin. It may take up to 24 hours for your new MX record to take effect globally.
You can check the propagation status using tools such as:

* __DNSChecker.org__
* [__WhatsMyDNS.net__](https://www.whatsmydns.net/)