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# How to create an SRV Record

SRV (Service) records are a type of [DNS](https://help.ex2.com/en/article/what-is-the-domain-name-system-or-dns-oen40o/?bust=1784819338957) record used to define the location (hostname and port) of specific services on your domain. These records are commonly required for **Microsoft 365**, **Skype for Business**, **VoIP**, **Minecraft servers**, and other applications that need to connect to a specific service running on your domain.
Setting up SRV records correctly ensures your services can locate and connect to the proper server automatically.


**Step 1: Access the DNS Management Interface**

1. Log in to your [Client Area](https://www.ex2.com/clients/).

2. Navigate to My Domains.

3. Locate the domain name you wish to manage.

4. Click on the three dots (⋮) next to the domain and select Manage Domain.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/image_15osz1i.png)


5. On the **Domain Overview** page, click **DNS Management **from the available options..

![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/image_7ap4t5.png)





 You will be redirected to the DNS Zone Editor interface, where you can view and modify DNS records for your domain.


**Step 2: Add a DNS Record**

1. To create a new record, click **Add row**.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/image_18asunu.png)








2. Enter the required details in the appropriate fields

Name: Enter the service name and protocol (e.g., _sip._tcp or _minecraft._udp). 

Type: Choose SRV from the dropdown menu.

Priority: Enter the priority number — lower numbers indicate higher priority.

Weight: Enter the weight value to define load balancing between multiple records (use 0 if not applicable).

Port: Enter the port number used by the service (e.g., 5060 for SIP, 25565 for Minecraft).

Target / Value: Enter the hostname of the server providing the service (e.g., sip.example.com or mc.example.com).

Weight, port and Value should be added in the value field in the format: 
weight port value
Example: 0 5060 sip.example.com 

TTL (Time to Live): If you have a preferred TTL value, enter it. The system requires a TTL between 60 and 2,419,200 seconds

**Note**: Be sure to enter the complete subdomain name in the Name field when adding DNS records.
Example: _sip._tcp.example.com, not just _sip._tcp.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/2/4/2/52421894134f0400/screenshot-from-2025-11-13-02-_fanczt.png)



3. Click **Save Changes** to apply the new SRV record.




**Step 3: Verify the DNS Propagation**

Once saved, DNS propagation will begin. It may take up to 24 hours for your new SRV record to take effect globally.
You can check the propagation status using tools such as:

* [__DNSChecker.org__](https://dnschecker.org/)

* [__WhatsMyDNS.net__](https://www.whatsmydns.net/)