> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ex2.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to configure webmail filters?

The mailboxes hosted at Ex2 use filters to avoid spam and unwanted emails. These can be easily configured from your control panel or webmail.

### Configure global mail filters

First log in to your cPanel control panel. In the Email section, click the **Global Mail Filters* tool.

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter1_4uzok2.jpg)

To the right of the filter address you want to edit, select the **Edit** option. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter5_1u98yn4.jpg)

This will take you to the Filter Settings Setup window where you will find three different sections. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter6_ccp124.jpg)

The first field is simply used to define the filter name. The **Rule** section defines which messages are affected by the filter. Finally, the **Actions** section determines what happens to messages excluded by the filter. 

Once you have configured the filter as you want, click the **Save** button to save the changes. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter7_1x0ocfm.jpg)

### Set up email filters for a cPanel account

First log in to your cPanel control panel. In the Email section, click the **Email Filters* tool.

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter2_1byil5w.jpg)

To the right of the filter address you want to edit, select the **Edit** option. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter5_1u98yn4.jpg)

This will take you to the Filter Settings Setup window where you will find three different sections. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter6_ccp124.jpg)

The first field is simply used to define the filter name. The **Rule** section defines which messages are affected by the filter. Finally, the **Actions** section determines what happens to messages excluded by the filter. 

Once you have configured the filter as you want, click the **Save** button to save the changes. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter7_1x0ocfm.jpg)

### Configure email filters for an email account via webmail

Log in to your webmail account dashboard. In the **Manage your Inbox** section of the dashboard, click the **Email Filters* tool. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter3_1f3ltyc.jpg)

To the right of the filter address you want to edit, select the **Edit** option. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter5_1u98yn4.jpg)

This will take you to the Filter Settings Setup window where you will find three different sections. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter6_ccp124.jpg)

The first field is simply used to define the filter name. The **Rule** section defines which messages are affected by the filter. Finally, the **Actions** section determines what happens to messages excluded by the filter. 

Once you have configured the filter as you want, click the **Save** button to save the changes. 

![](https://storage.crisp.chat/users/helpdesk/website/52421894134f0400/webmailfilter7_1x0ocfm.jpg)